This newsletter was hand-curated while listening to Good Days.
The Weekly Update
HubSpot Service Blog
Catch up on your prescribed dosage of all things customer service with this week's latest and greatest content on the Service Blog.
— Alana Chinn, Editor
8 Tips for Becoming a Customer-Centric Organization
By Ben Johnson
As a leader, how do you build and maintain an organization that not only emphasizes customer service but fosters a customer-oriented outlook at every possible moment?
Every week, we ask experts in the field to answer questions about customer service. Have a question? Submit yours below.
What's the best answer for 'What Does Customer Service Mean to You?' in an interview?
"The best answer to this question is centered around solving for customer needs — and exceeding their expectations. The hiring team wants to understand the value you place on great customer service. Give specific examples to showcase how your skills and experiences align with the company's customer service philosophy."
