Reputational risk scenarios are unexpected but can significantly damage your business' public standing. Learn what these situations are and how to handle them when they happen.

This newsletter was hand-curated while listening to Canyon Moon by Harry Styles. Service Blog October 18, 2021 Hi there, Catch up on your prescribed dosage of customer service with this week's latest and greatest content on the Service Blog.    Enjoy, Flori Needle HubSpot Service Blog What Is Reputational Risk? [+ Real Life Examples] Business would be so much easier if every possible negative situation you may be involved in came with significant prior warning. Instead, you may be left dealing with issues so unexpected that you could not have even predicted them as a worst-case scenario. Plus, when the crisis at hand has the potential to significantly (and sometimes permanently) damage your reputation and relationships with your customers, there is only added stress. In this post, we'll outline what these types of unexpected risk scenarios are and explain how, thankfully, it is possible to come out on the other side and maintain your reputation with customers, even if it takes some rebuilding. Read More 19 Excellent Customer Satisfaction Survey Examples [+ Templates] Every product or service is made for its customers. It's created to either solve their problems or fulfill their needs. Your product or service revolves around your customers and their experiences, and every single day, you're making significant efforts to provide them with a positive experience. This journey of providing your customers with a positive experience starts from the moment they land on your website and extends beyond the moment they become your customer. Without question, delighting them and encouraging them to become loyal customers is a never-ending commitment. As Derek Sivers from CD Baby puts it, "Customer service is the new marketing." And that couldn't be truer. Read More How to Use Customer Success Operations to Run Your CS Team Effectively As the customer success function has matured, it's become better understood and documented. Nowadays, if you want to build a high-performing customer success team, there are well-proven tools, playbooks, and processes you can use to dramatically increase your odds of success. And today, any organization can hire a few CSMs and at least have a decent idea of how to get them started with combating churn or growing customer accounts. But while it's easier than ever to launch a customer success team, the logical next step is growing that team. That's where things get a little more difficult. How can you build and run an effective customer success team at scale? What happens when you have 10, 20, or even 100 CSMs all working together to increase revenue from existing customer accounts? You probably have high-caliber sales and marketing teams doing well at scale -- can you get your customer success function to the same place? Read More How to Manage All Emails and Communications in One App These days, there's an app for everything. Between social media sites, email providers, live chat, and more, there are thousands of ways your customers can reach your business. As a scaling business, you'll want to connect with your customers on the platforms they're using. After all, each channel presents an opportunity for you to strengthen customer relations, increase brand awareness, provide delightful experiences, and more. However, it can be difficult to consistently keep tabs on all these platforms simultaneously. The way to combat this issue is with a shared inbox where your service team can quickly locate customer inquiries regardless of the channel they're coming from. Now you may be thinking, sounds great but... How do I get all of my emails in one place? Good question. In this post, we'll break down what a shared inbox is and how you can use it to manage all of your customer communications in one app. We'll also review six tools that combine your email accounts for you. Read More How COVID-19 Impacted Customers Service & What's Next [Data + Expert Tips] We all know the importance of customer service for retaining customers and scaling a business — and it's only increasing in value over time. Consider, for instance, what happened when I called CorePower Yoga's customer service team last week to complain about an incorrect charge to my account. What could've been a stressful and frustrating experience turned into me actually upgrading my membership. Unfortunately, the past two years have been anything but easy on customer service teams. While customers' expectations for customer service hit an all-time high, customer service reps simultaneously saw more difficult calls and increased escalations in 2020. HubSpot's Industry Data, for instance, shows a consistent rise in support tickets since the beginning of the pandemic — from 6% in March of 2020 to over 90% as of August 2021: However, as customers' challenges and requests increased exponentially as a result of the pandemic, most service teams were still struggling to adjust to a fully remote setup. (Imagine the stress of a conversation with an unhappy customer from your kitchen table, where you might lack a strong phone connection or easy access to peers for help. Yikes.) All of which is to say: COVID-19 had a strong impact on customer service, and in 2022 and beyond we'll continue to see the ramifications of the pandemic on what customers expect from customer service, and how service reps will need to adjust to handle those new expectations. Here, I spoke with six experts in the customer service industry to gather insights into the future of customer service. Let's dive in. Read More Ask a Customer Service Expert! Every week, we ask HubSpot's support team to answer questions about customer service. Have something you want to ask? Submit it below! How is product-led growth different from traditional growth approaches? "The main difference between a product-led approach from traditional ones is that the product guides customers through their whole onboarding process. They play around with it long before making a purchase." Ask a Question Marcin Stoll Head of Product, Tidio HubSpot, 25 1st St., Cambridge, MA 02141, USA, 888-482-7768 Unsubscribe Manage preferences Update language | Cambiar el idioma | Changer la langue | Sprache ändern | Altere o idioma | 受信言語を更新する

LIVE : “Rasulullah Di Hati” - Majlis Maulidur Rasul RichWorks

Pada Isnin malam bersamaan 18 Oktober 2021, RichWorks International akan mengadakan Majlis Maulidur Rasul RichWorks "Rasulullah Di Hati".

Assalamualaikum dan Salam Sejahtera "Allahumma sholli 'ala Muhammad wa 'ala ali Muhammad." - "Ya Allah, berikanlah rahmat-Mu kepada junjungan kami Nabi Muhammad dan keluarga Nabi Muhammad." Bersempena dengan bulan kelahiran Nabi Muhammad SAW, Kami dari RichWorks International ingin menjemput anda, ahli keluarga anda serta rakan - rakan anda yang lain untuk mengimarahkan lagi Majlis Maulidur Rasul RichWorks "Rasulullah Di Hati" secara besar - besaran bersama kami pada tahun ini. Pastikan anda set reminder untuk turut serta bersama kami pada 18 Oktober 2021 (Isnin) ini jam 8.00 malam untuk tonton secara LIVE di semua platform Azizan Osman Official dan Facebook Page Official Azizan Osman. Semoga dengan apa yang kita lakukan ini mendapat satu rahmat dan syafaat di dunia dan di akhirat serta mampu menambahkan lagi kecintaan dan kerinduan kita terhadap junjungan besar Nabi Muhammad SAW. Amin Ya Rabb. Salam Maulidur Rasul Team RichWorks

Unsubscribe Richworks International Sdn Bhd RichQ, No.77, Jalan Badminton 13/29 Seksyen 13 Shah Alam, Selangor 40100 Malaysia +60355191260

Link Ke Kelas Onlinekan Bisnes Anda (OBA) - Pagi Ini

Assalammualaikum & Salam Sejahtera Alluser Tahniah kepada anda yang telah ambil tindakan untuk Join Kelas Onlinekan Bisnes Anda (OBA) Edisi Khas Konvensyen RM10,000 Pertama bersama Cikgu Rashid. Anda ready ke ready untuk pagi ini? Kekalkan energy anda pada high level usahawan berjaya. Cikgu Rashid dah tak sabar nak bertemu dan berkongsi dengan Alluser. Pastikan Alluser alert dengan info. Info Kelas Seperti Berikut : Tajuk : Onlinekan Bisnes Anda (OBA) Special Edisi Konvensyen RM10,000 Pertama Harga : RM499 (PERCUMA) Tarikh : 16 Oktober 2021 (HARI INI)  Masa : 8.30pg - 5.30 ptg  Secara: Zoom Jom ajak rakan-rakan yang lain sekali ya untuk mendaftar. Pastikan Alluser masuk awal dalam kelas ya. Kerana sikap Usahawan yang berjaya akan sentiasa lebih awal ke kelas demi mencari ilmu. Sila klik link ' Saya Nak Join OBA ' untuk mendapatkan link kelas .

Saya Nak Join OBA   Najib Asaddok Online Rocket Marketing ORM Master Trainer CEO Momentum Internet Sdn Bhd 100 Most Influential Young Entrepreneur 2017 Nona Superwoman Best Social Media Trainer 2018

Anda boleh henti langgan atau tukar butiran perhubungan anda pada bila-bila masa.

Facebook changes impacting marketers...

Traveling not an option, Alluser? No worries! The all-new Streaming Ticket gives you access to all sessions and keynotes at Social Media Marketing World. Click to learn more. #1: LIVE: Organic Facebook Changes with Michael Stelzner and Jason Goff Discover the latest on our live show today at noon Pacific / 3pm Eastern or listen to the audio of the Social Media Marketing Talk Show (dropping on Saturday on Apple Podcasts, Spotify, or Google Podcasts). #2: Facebook Page Optimization Tips for 2022 When was the last time you took a look at your Facebook page? Are you taking full advantage of what Facebook has to offer? Learn how to use the newest features and integrations for your Facebook business page so you can promote your business more effectively in the new year. #3: 10 Ideas for YouTube Ads People Won't Skip Do you want to produce better video ads, but feel stuck when it comes to creative concepts? Do you struggle to write a strong script? Get 10 ideas for creating YouTube Skippable In-Stream ads that viewers won't want to skip. See some great examples from major brands that will inspire your team to create memorable, impactful video ads. #4: How to Use Instagram Tagging for More Exposure Want more people to see your Instagram posts? Are you using Instagram tags effectively? Discover the difference between @mentioning an account versus tagging an account, learn how and when to use each of these tactics, and find out how to remove your tag from someone else's post. You'll also learn why and how to apply Instagram location tags and product tags to your posts. #5: How to Use TikTok Promote to Boost Your Reach (video) Want to take your TikTok content marketing to the next level? Wondering how to boost the reach of your organic content? Watch this tutorial to discover how to use the TikTok Promote tool to get your best organic content in front of more people. #6: 10 Facebook Ad Metrics Marketers Must Track Overwhelmed by all the metrics inside the Facebook Ads Manager? Wondering which one you should focus on? Discover 10 important metrics to use when analyzing your Facebook ads. Plus, you'll see how to track them with a custom report. #7: Pinterest Ads: How to Get Started Do you want to diversify your ad spend beyond Facebook and Instagram? Have you thought about Pinterest Ads? Learn which types of products work best with Pinterest ads and how to be creative for your first Pinterest ad campaign. #8: Live Video Growth and Commerce Streaming has been growing by leaps and bounds—25% annually over the last three years. Discover which platforms are leading the charge, what other marketers think, and how live video can positively impact your social (and ecommerce) strategy. Read this trends analysis by joining the Social Strategy Club today. Start your trial membership today! SPONSOR Discover the latest strategies from experts you trust at Social Media Marketing World. NEWS YOU CAN USE FB + IG user accounts no longer automatically cross-linked for ad purposes. You can now place ads in Reels through the Instagram Marketing API. Twitter Performance ad updates, including Multi-Destination carousels. Mike Stelzner - Founder and CEO P.S. Add michael@socialmediaexaminer.com into your contacts list. Use Gmail? Go here to add us as a contact.   We publish updates with links for our new posts and content from partners. Your information: Email: tukangpostoemel@gmail.com Opted in on: 2021-09-06 17:20:47 UTC. Stop all emails from Social Media Examiner or update email address. Move to Daily Newsletter. Social Media Examiner: 13025 Danielson Street, Poway, CA 92064

Invitation ke Edisi Khas Konvensyen RM10,000 Pertama (ESOK!)

Assalammualaikum & Salam Sejahtera Alluser Sebagai peniaga atau usahawan yang buat bisnes, lebih lebih lagi usahawan yang ada menyewa bangunan kedai, mesti terselit kerisauan dalam diri korang kan? Kerisauan bila setiap bulan kena fikir cukup @ tak cukup nak bayar sewa, kos nak setup kedai cantik-cantik, risiko kalau PKP berlaku lagi sampaikan tak boleh buka kedai..  Banyak perkara nak kena pertimbangkan bila buka kedai untuk berniaga. Dilema ni bukan jer yang dah lama berniaga, orang baru berniaga pun hadap benda yang sama.. Itulah realiti bila bisnes menggunakan kedai secara fizikal. Sebab tu saya nak bantu Alluser mulakan bisnes secara online . Saya bawakan khas bersama 30 peniaga yang dah berjaya pecah RM10,000 pertama. Yang mana mereka bermula dari 0.  Apa rahsia mereka semua berjaya? Apa yang diorang buat?  Jom saya kongsi 2 orang student saya yang dah berjaya pecah RM10,000 pertama. Norhayati ni dulu bermula jadi ejen bisnes Forever Living.. Bukanlah seorang founder dan hanya jual produk orang sahaja.. Disebabkan hutang yang banyak dan gaji tidak mencukupi untuk tampung kehidupannya sekeluarga, dia nekad mulakan bisnes. Sebelum dibimbing dalam bisnes online ,salesnya hanya RM5,000. Kini salesnya melonjak naik ke RM16,800. Antara perkara betul yang Norhayati buat dalam bisnesnya ialah betulkan copywriting dan belajar tentang Facebook Ads.. Wahh!! Amacam Alluser , terbakar ke terbakar tengok result Norhayati? Ehh jap! Ada lagi seorang anak murid saya yang saya nak kongsikan kepada anda. Aida ni dulu bermula dengan jadi ejen jer.. Sebelum ni nak onlinekan bisnes di Facebook pun dia tak tahu. Memang zero knowledge pasal bisnes. Daripada sales suam-suam kuku RM250 sebulan terus naik ke RM5,000 kemudian dia berjaya pecahkan jualan RM10,000 yang pertama. Yang terbaru, dia dapat buat jualan lebih RM29,950 sebulan. Ilmu dalam bisnes pun kosong. Tapi asbab dia belajar dan berguru dia sekarang dapat naik pangkat jadi Master Stokis. Ada dua rahsia Aida capai semua ni iaitu konsisten buat Facebook Live dan betulkan niat bisnes untuk bantu ramai orang. Mungkin Alluser antara orang yang akan saya bantu seterusnya. Sebab itu Alluser jangan ketinggalan sebab saya nak bimbing Alluser buat bisnes betul-betul supaya dapat capai impian dan gembirakan orang tersayang. Nak ke nak saya bawakan 30 peniaga yang dah berjaya pecah RM10,000 pertama untuk bersama-sama bantu Alluser dalam bisnes online? Saya nak ajak Alluser untuk join Kelas Onlinekan Bisnes Anda (OBA) Edisi Khas Konvensyen RM10,000 Pertama. Info Kelas Seperti Berikut : Tajuk : Onlinekan Bisnes Anda (OBA) Special Edisi Konvensyen RM10,000 Pertama Harga : RM499 (PERCUMA) Tarikh : 16 Oktober 2021 (Sabtu)  Masa : 8.30pg - 5.30 ptg  Secara: Zoom Klik link bawah ini untuk dapatkan tempat dalam kelas OBA secara PERCUMA! Jom ajak rakan-rakan yang lain sekali ya untuk mendaftar.

Saya Nak Join OBA   Najib Asaddok Online Rocket Marketing ORM Master Trainer CEO Momentum Internet Sdn Bhd 100 Most Influential Young Entrepreneur 2017 Nona Superwoman Best Social Media Trainer 2018

Anda boleh henti langgan atau tukar butiran perhubungan anda pada bila-bila masa.